Ensuring the privacy of our users

At Nova8 Consulting we understand that your privacy is important to you and that you care about how your personal data is used and we care too. We respect and value the privacy of all who visit this website, www.nova8.co.uk, we will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it.

By visiting www.nova8.co.uk (the “Website”) you are accepting and consenting to the practices described in this policy as well as consenting to our use of cookies in accordance with the terms of this policy.

For the purpose of the Data Protection Legislation, including GDPR, (EU General Data Protection Regulation 2016/679), the data controller is Nova8 Limited of 39 The Metro Centre, Tolpits Lane, Watford, Hertfordshire, United Kingdom, WD18 9SB.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance. [email protected]

Changes to the privacy notice and your duty to inform us of changes.

This version was last updated on 09/08/2024.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

1. What Does This Policy Cover?

This Privacy Policy applies only to your use of our Site. Our Site may contain links to other websites.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified.

Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

3. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more [email protected]

b) The right to access the personal data we hold about you.

c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us. [email protected].

d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us at: [email protected].

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to  us using your personal data for a particular purpose or purposes.

g) The right to withdraw consent. This means that, if are we relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

i) Rights relating to automated decision-making and profiling. we do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us at [email protected]

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first at [email protected].

4. What Data Do You Collect and How?

We gather and process the following data about you:

Information You Provide to Us: This includes any details you share with us by completing forms on our website or by communicating with us via phone, email, or other means.

Information We Collect About You: During each visit to our website, we automatically gather certain information, such as:

Technical details, including the Internet Protocol (IP) address used to connect your computer to the internet; browser type and version; time zone setting; browser plug-in types and versions, as well as the operating system and platform.

Information regarding your visit, such as the complete Uniform Resource Locators (URLs), your clickstream activity to, through, and from our website (including date and time); page response times; download errors; duration of visits to specific pages; page interaction details (like scrolling, clicks, and mouse-overs); methods used to navigate away from the page; and any name, email address, or phone number used to contact us.

The legal basis for processing this data is  legitimate interest in monitoring and improving our website, as well as facilitating communication with you.

5. How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. 

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and/or text message and/or WhatsApp and/or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

 Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

We will only use your personal data for the purpose for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us at [email protected].

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

6. Sharing Your Information

You agree that we are authorised to share your personal information with:

Certain third parties, including:

Business partners, recruitment clients, suppliers, and subcontractors to fulfil any contract we have with them or with you.

Analytics and search engine providers who help us enhance and optimise the website.

Credit reference agencies to evaluate your credit score when this is required for entering into a contract with you.

We may also share your personal information with third parties in the following circumstances:

If we sell or purchase any business or assets, your personal data may be disclosed to the potential seller or buyer of those business or assets.

If we are required to disclose or share your personal data to meet any legal obligations or to enforce or apply our Terms of Use.

8.Where Your Personal Data is Stored

The personal data we collect from you will be transferred to and stored at a location within the European Economic Area (“EEA”). It will also be processed by our staff or the staff of one of our suppliers, all of whom operate within the EEA. By providing your personal data, you consent to this transfer, storage, and processing.

We will take all reasonable measures to ensure that your data is handled securely and in line with this privacy policy. However, it’s important to note that transmitting information over the internet is not entirely secure. While we will make every effort to protect your personal data, we cannot guarantee the complete security of data sent to our website; any transmission is at your own risk. Once we receive your information, we will implement strict procedures and security measures to try to prevent unauthorised access.

8. Retention and Deletion of Your Personal Data

We will not retain your personal data for longer than is necessary, although it is not always possible to specify in advance how long this will be.

However, we may keep your personal data if it is required for us to comply with certain legal obligations.

10. Cookies

We use cookies on our website to differentiate you from other users. This enables us to offer you a better browsing experience and helps us enhance our site. For more details about the cookies we use and their specific purposes, please refer to our Cookie Policy.

The information we gather from you will be utiliSed in the following ways:

To manage our website and carry out internal processes, such as troubleshooting, data analysis, testing, research, statistical analysis, and surveys.

To optimise our site, ensuring that the content is displayed in the most effective way for you and your device.

To enable your participation in interactive features of our service, should you choose to do so.

9. Changes to Our Privacy Policy

Any updates or changes to our privacy policy will be posted on this page, and, where appropriate, you will be notified by email. Please check this page regularly to stay informed of any changes.